Q: I pressed the power button and nothing happened, what’s wrong?
Your G-Spot Rx is engineered for the best possible experience.
The power button is designed to be held down for 1.5 seconds to both power ON and OFF so it will not be accidently powered off at the worst possible moment!
Q. How do I know when it's charged and ready to use?
Your G-spot Rx will blink when charging, and stop blinking when fully charged, giving about one hour of use on a full charge.
Q. How do I wash My G-Spot Rx and Rx Plus?
Wash the your G-Spot Rx and Rx plus with a mild soap while holding them under warm running water and towel dry.
DO NOT SUBMERGE
Q: What type of silicone is used?
Health and safety are very important issues when dealing with intimate products.
We use only the highest grade medical grade silicone to ensure safe use.
Q. It looks really powerful, how about the decibel level?
The G-Spot Rx is about the same decibel level as a typical rabbit style vibrator with rotating beads. You will find it at a higher level than something like a bullet, but it is providing a tremendous amount more stimulation.
Q: What Is your return policy:
All purchases may be returned within 30 days of receipt. At Desire Technology LLC, we value your trust and confidence. If for any reason you’d like to return your purchase within 30 days of receipt please e-mail:
Please use RETURN REQUEST in the subject line.
Include the Name, mailing address, phone number and email address used when the purchase was made. Product must be in it's original packaging, not damaged, and include all peripherals.
Q. What is the Warranty Period?
All Products are warranted against manufacturer defect for the period of one year from the purchase date. To make a claim, email firstname.lastname@example.org with the subject line WARAANTY CLAIM.
Include:Include the Name, mailing address, phone number and email address used when the purchase was made. Product must be in it's original packaging, not damaged, and include all peripherals.